Many homecare and hospice organizations struggle with financial viability because they have not mastered the human resources component of the business. We have been there and, after years of refining teams and processes, our experts can help you build and retain a top talent team that is committed to excellence and patient outcomes. Clearly defined “lanes”, job descriptions that are relevant to the work your team should be doing and defined responsibilities are just a few things that are required to make a team work.
Recruitment and retention are high priorities for hospices right now. Keeping the staff you have after investing much time and many dollars is the key to your future. We’ve heard it said that “hospices who have the staff will grow.” It is imperative that your new hire onboarding process is seamless from interview through completion of orientation. Hospice Support Specialists can provide support, workflows and processes, as well as all the tools that you need to manage your new hires from the first contact through on-boarding and orientation, so they see the value in your program and WANT to stay. (can link to Education, orientation…)
The world has changed since the global pandemic and hospice can adapt in some areas to attract and keep the younger generation. Orientation can be a healthy mix of virtual and in person. As an organization, you want your team to be committed to your organization, you want them to be a part of your brand identity. Many hospices make the mistake of short-changing orientation at the expense of developing strong bonds with new teammates and with the organization as a whole. Hospice Support Specialists can provide the tools, insights and support to help make your orientation one that stands out and trains the next generation of hospice professionals to carry on hospice philosophy and those things that make how we do it unique.
